Customer Testimonials
Dear AllStar Volvo Service Team,
As a military veteran and a dedicated Volvo owner for many years, I've come to expect a certain caliber of service from the Volvo brand. Having owned four Volvos, my experiences, especially in the DFW area, have always been of the highest standard. Regrettably, my recent interactions with your Baton Rouge location have been deeply unsettling.
My initial visit for a sunroof warranty repair was fraught with challenges. After an 8-hour wait, my sunroof issue remained unresolved, and a simple request for an oil change was overlooked. It was only upon my insistence that ... Read More DealerRater - Aug 24, 2023
It wad nice good employees that are very welcoming and got me in a car the I like
I emailed the dealership to inquire about a pre-owned XC60 I had seen advertised. I received an informative, immediate response. I haven't visited yet as other activities conflicted with my scheduling a visit.
Staff were attentive and knowledgeable. They went above and beyond the typical amount of work to provide great service
Very friendly. Many options for maintenance times which was super convenient for a working mom!
Dallas Fort and Ron Bauder made the purchase of our lease a painless experience. We drove off the lot very happy with our ‘certified preowned’ vehicle and appreciative of the great service!
Very nice people, service is very good, but I’ve been waiting for a year now to get seat cover replaced and still haven’t gotten it
Buying a car from another side of the country can be enjoyable and can be a nightmare.
Special shot out to Dallas Fort & Ron Bauder
Thankfully, they made the transaction one of the most straightforward & fastest buying processes, and this is because they are familiar with out-of-state laws and steps and very transparent with what they can do and what they can't.
I appreciate you both, and I highly recommend anyone reading my review to reach out to them in sales
They are the type of people making things happen, and, till you decide to buy to ... Read More DealerRater - Oct 8, 2022
They found and fixed the problem, very good customer service. Would recommend this all-star dealership.
Ron was pretty good. Manger was good as well, great customer service will definitely recommend them. Thank you
Scammers! LIARS! DON'T use Rip-off service department or trust Clint Norman! Legal issues.
Just want to said that TGriffin made this process very easy and comfortable for me, she was very knowledgeable about the products and service. She also provide me with some food for thoughts. I've been looking at the Volvo lineup of cars since 2010. I decided to make this purchase and I'm every please with my decision. Again Thank you Tiffany and Joseph. God Bless and stay safe!
Excellent experience sales team worked hard to earn our business and this day in time it shows allot
Technician was very helpfull he Explain everything that I needed too know about my vehicle
Very courteous staff and easy to work with always! Went above and beyond to meet my needs on my vehicle!
Thanks to kelton bates for the best service ever. Courteous and helpful and always goes out of his way to help. Very very happy and always satisfied.
Great Service thanks to Kelton Bates service manager! Excellent service and fast repair without appt ! Thanks K Bates
My experience was nice at this dealership. Kelton was very helpful. It did not take long at all. The service was great. Keep up the good job. You do not find many people like kelton willing to go that extra mile may GOD bless him
Kelton is excellent. It i very difficult to get through via phone . Service takes time
Kelton is the best. I will continue to do business because his customer service. You are the staple piece for all star Volvo. Thank you
This particular branch of Volvo has gotten particularly better since 2018-20. Lord knows the cars speak for theirselves but like the other reviews before me they needed an intervention on sales people and the manner in which they treat people that pull into their parking lot. I’m glad it’s on the rise. So far so good as of January 18 2021. We purchased another great vehicle from that dealership.
Overall experience was terrible .We were not greeted with a knowledgeable service employee when we arrived. We left the car with them for a week and they did not fix anything on the car that was asked. I had to drive 150 miles to have my car repaired and serviced at what I thought would be professional Volvo service center. I asked the service manager to make sure they fixed headlight and service the spare tire. Also told them to be sure and drive car to verify the front end alignment was true..... When I arrived a week later front end ... Read More DealerRater - Sep 13, 2015
Where to start? No communication. False communication. Incompetence at all levels of the organization. Stay away. Figure out another way to get your car fixed. 3 weeks to have a flat tire fixed because they did not have and could not get a tool to remove a locking lug nut to remove the wheel.
Do not bring your car here. Take it to the New Orleans Volvo dealership. This dealership will return your car in worse condition than it was before.
I say I would reccommend it only because it is the only Volvo dealership in the area. It used to be great but the new staff and attitudes suck. Just got me for $340 to flush my transmission and update it just to say it needs to be replaces today. Then the service agent got sassy with me.